Not receiving emails can hinder productivity if you rely on your iPhone for personal or business communication. Luckily, you can go through several easy fixes to get your mail flowing again.
Read along to find out what to do if you’re not getting emails on your iPhone!
If you’re not getting emails on your iPhone, here’s a quick guide to help you troubleshoot the issue.
If you’re not connected to the Internet, you won’t be able to receive emails. Before trying any other troubleshooting steps, ensure your iPhone is connected to a mobile data network or Wi-Fi.
Moreover, if connected to a VPN, some email services malfunction, so turn your VPN off.
Sometimes, manually refreshing the Mail app can cause the emails to update.
If your iPhone is not showing new emails in your inbox, restarting your Mail app can often restore the communications with the mail servers. Follow these steps:
If you use @icloud as your primary email account, allow iCloud Mail in your settings. Here’s how:
But what if you’re using a third-party email provider? Follow these steps to receive emails from your preferred email service on the iOS Mail app:
iPhones have three options for syncing new emails: Push delivers new emails to your iPhone automatically, Fetch refreshes your emails at a scheduled interval, while Manual checks for updates only when the application is in use.
While the optimal setting is Push, some applications don’t support it. In this case, select the Fetch option by following the steps below:
If you select the Fetch option, keep in mind that your iPhone will only fetch new data while your device is on power and connected to Wi-Fi. To save battery life, Apple recommends to fetch less frequently.
If you disabled your notifications for the Mail app, you will receive your emails in the background without any alert. Follow these steps to see if your Mail notifications are turned on:
Although there is no particular reasoning behind it, a simple restart of your iPhone can sometimes resolve a minor software issue.
Go through these steps to restart an iPhone X or newer:
If you own an iPhone SE, 8, or older, follow these steps:
Apple regularly sends out updates for its software and default system apps. The updates resolve common bugs and issues, often including iPhones not receiving emails. Here’s how you can update your iPhone:
Although the Mail app is a built-in iOS app, you can still delete it and re-install it. Just follow these easy steps:
If you’re using a third-party mail provider and have changed your password, you’ll need to update your account with the new password. If you still don’t receive any emails, try deleting your account and adding it again in the Mail settings:
At times, your Mail app may not be updating on your iPhone because it fails to refresh its content in the background. To see if you’ve activated Background App Refresh, follow these steps:
If the above-mentioned solutions fail to resolve the issue, consider seeking further assistance from the customer support of your email provider. Moreover, you can also reach out to Apple’s customer support team to get help.
Email issues on your iPhone can be frustrating, but there are several solutions that you can try to fix the issue. From checking your email settings and server status to updating your iPhone software, these solutions can help you diagnose and resolve the problem. By following these tips, you can ensure that you receive all your important emails on your iPhone without any interruptions.
If you’re not getting emails on iPhone, you can contact your email provider’s customer support. Additionally, you can contact Apple’s customer support team for help with any device-related issues that may be impacting your ability to receive emails.
My name is Nikola, and I’m an SEO Specialist and a tech enthusiast. I graduated from the Faculty of Economics, the department of E-Business Management. My experiences go from implementing ERP Solutions, CRM practices, and finally, on-page and off-page SEO. I take pride in staying ahead of the curve when it comes to SEO and keeping up with the latest changes to search algorithms. I love experimenting with new strategies and testing the results to see what works best. Outside of work, I enjoy tinkering with new tech gadgets and exploring the latest apps and software programs.