If you’re in debt, chances are you might get contacted by a debt collection agency. One such company that operates in the UK is BPO Collections.
But who are BPO Collections, how do they operate, and are they legit?
Let’s find out.
BPO Collections Limited (also known under the name BPO Debt Collection) is a debt recovery firm that specialises in recovering unpaid debts in the UK.
The company often ‘chases’ debtors to collect debt for themselves (usually after they buy the debt from another firm) or on behalf of other companies.
(In the latter case, they get a percentage of the full amount when they successfully recover a debt.)
Their client list includes (but is not limited to):
BPO Collections may even contact you on behalf of HMRC (HM Revenue and Customs). The debt collection agency is listed on HMRC’s website as one of the debt collectors they use.
That means you can receive a letter or a phone call from BPO, related to unpaid tax bills, overpaid tax credits, and outstanding VAT debt.
Once BPO Collections contacts you, you can ask the debt collector who the original creditor is (or was), the original debt amount, and how much you owe.
You could also send a written request for a verification letter to get all the information you need, including how you can dispute the debt.
To make sure the debt is yours, you can contact the original credit. This may be your bank, a government department, a service provider, or a lender.
After you verify that the debt is yours, you can ask BPO if you can settle for a portion of the debt if you pay in a lump sum. However, this will be reflected in your credit file. (Here’s how you can get defaults removed from your credit report).
If not, BPO can help you set up a payment plan.
If you refuse to pay the debt, BPO can take legal action against you, unless the statute of limitation has expired.
BPO is an FCA-authorised company, based in Ayrshire in Scotland.
BPO Collections, which has been operating since 2006, is controlled by Prospect Financial Europe Ehf – a parent company that is based in Iceland– which is part of the Credit Services Association (CSA).
This doesn’t mean there aren’t any BPO Collections scams out there. If they refuse to provide you with the necessary documents or verify themselves, it’s safe to assume that you might be dealing with scammers.
A legitimate debt collection agency should have no problem providing you with a company name and address, a callback number, or any other company-related information.
As an FCA- and CSA-regulated firm, BPO debt collectors have to follow certain rules when dealing with debtors:
If you’re struggling to pay back what you owe, you can consider some of the following options:
BPO collectors won’t contact you if your annual income is low, you owe less than £30,000 and you don’t own a home. If your finances remain the same after a year, your debt might be wiped off.
You can contact a debt charity that will negotiate a deal with BPO Collections on your behalf. They’ll also set up a payment plan for you with rates you can afford to pay.
One of the main benefits of opting for bankruptcy will prevent creditors from being able to contact you or take you to court.
If you have a low income, you can apply for MAP bankruptcy, which will clear all of your debts that you cannot pay on time.
There are many lenders that give users the option to consolidate their debts in a single, monthly payment. Here are the best debt consolidation lenders for people with bad credit.
An IVA is a formal agreement between the debtor and their creditors to pay back what they owe. This agreement is approved by the court and both the debtor and the creditors have to stick to it.
If you’re in an IVA and have a financial emergency, read our guide on how you can get a loan with an IVA.
Debtors can contact BPO teams via:
The BPO Collections contact number line is open:
BPO Collections is a debt collection agency that recovers outstanding debt for themselves or on behalf of their clients.
The company is both FCA- and CSA- authorised, which means it has to follow strict rules and regulations when dealing with debtors, including providing them with all the necessary information surrounding their debt, as well as the option to dispute it.
If you got a text message from BPO, it means you have an outstanding debt. Ignoring their attempts to recover the debt won’t stop them from contacting you and they might even show up at your home.
If you want to settle your debt, you call BPO on their contact number. They usually accept payments via debit cards, Direct Debit, standing orders, BACS, online banking, cheques, lump sum settlement, payment plans, part payment, and BPOpay.
If you ignore BPO for a long period or refuse to pay back what you owe, they have the right to take you to court.
BPO is a debt recovery agency that collects outstanding debt from debtors across the UK.
My name is Marija, and I'm a financial writer at DontDisappointMe. Although finance might not be everyone's cup of tea, my 10+ years of working in one of the biggest banks in my country, and my interest in extensive research on everything finance/investment-related, have made me somewhat of an expert in the field (if I do say so myself). No longer having the passion to work in a corporate setting, I decided that I couldn't let all of this knowledge go to waste so I started writing. And, here I am! Today I try to share my knowledge with my audience in the hopes of making this topic as simple and interesting as possible. In my leisure time, I like spending time with my family and travelling to new locations.