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Check My File Cancellation

Written by, Marija Petkova

Updated September, 21, 2022

If you’ve found better ways to keep on top of your credit score, then it might be time to cancel your checkmyfile subscription. 

In this article, we’ll explain what the service is good for and how the check my file cancellation process works.

Read on.

What Is Checkmyfile?

Launched in 2000, checkmyfile is an online service that provides access to users’ credit history. It’s a privately owned company that doesn’t sell your data to third parties or pass it on for marketing purposes.

The service pulls data from the top four credit bureaus in the UK (Equifax, Experian, TransUnion, and Crediva) and offers a simple but detailed overview of your credit files.

What Does Checkmyfile Offer?

You can use checkmyfile services to compare credit reports from the four big credit agencies, check for inaccuracies, check your Electoral Roll, track your finance agreements and debt, and see your credit score with different credit reference agencies. 

You may be interested in: What is a Good Credit Score in the UK?

While you could dispute any errors on your credit report directly with the credit bureau, checkmyfile can liaise with the credit reference agencies to remove incorrect information on your credit file. 

checkmyfile monitors all of your borrowings in the past six years, including mortgages, personal loans, and credit card loans, and lets you know how they’re affecting your credit score. 

One of checkmyfile’s best features is that the company has its own scoreboard to calculate users’ credit scores. This number is based on the information that checkmyfile gathers from the credit bureaus.

The score indicates your credibility as a borrower and how lenders may evaluate you should you apply for a loan. 

Finally, the company has a 30-day free trial. You will have to enter your credit or debit card information to create an account and pass the authentication process, but checkmyfile allows users to delete their account before the free trial passes, in which case you won’t have to pay anything to the company.

When the trial period ends, checkmyfile charges £14.99 a month for using its services.

How Does Checkmyfile Work?

checkmyfile reports aren’t updated in real-time.

The service can only update your report in their database once after your lender updates your credit file with new information. Most lenders update account information, such as credit limit, recent payments, and changes to your balance, on a monthly basis.

This means that sometimes, it can seem like your checkmyfile account isn’t up to date. 

On top of that, every credit reference agency updates its database differently, so it’s not uncommon for information to differ from one credit report to another. 

How to Cancel Checkmyfile Subscription?

Cancelling a checkmyfile subscription is easy. It doesn’t take more than a couple of minutes and can be done in a few steps. 

There are two ways to cancel your subscription with checkmyfile: online or through its customer support team.


To cancel your checkmyfile subscription:

  1. Go to checkmyfile’s website.
  2. Log into your account.
  3. Go to Account Settings.
  4. Select ‘I need help with my account’.
  5. Click the ‘I’d like to stop my subscription’ button.
  6. Explain why you want checkmyfile to close your account.
  7.  Click the ‘Cancel Subscription’ button.

Once that’s done, you should get a checkmyfile cancellation email confirming that your subscription has been cancelled.

Checkmyfile customer support

If you want checkmyfile to cancel your subscription, but you don’t (or can’t) do it yourself online, you can contact its customer support team. 

checkmyfile’s customer support team is available via telephone at 0800 086 9360 between 9 a.m. and 5 p.m. from Monday through Friday.

You can also email them at customer.care@checkmyfile.com or send them a Secured Message through your account.

Bottom Line

checkmyfile is an online service that gives access to your credit report history. It’s a great way to check if you have any credit issues without having to jump from one credit bureau to another. 

If you want to delete your account, checkmyfile lets you cancel online and via email or phone. The quickest way to a check my fIle cancellation is online.

My name is Marija, and I'm a financial writer at DontDisappointMe. Although finance might not be everyone's cup of tea, my 10+ years of working in one of the biggest banks in my country, and my interest in extensive research on everything finance/investment-related, have made me somewhat of an expert in the field (if I do say so myself). No longer having the passion to work in a corporate setting, I decided that I couldn't let all of this knowledge go to waste so I started writing. And, here I am! Today I try to share my knowledge with my audience in the hopes of making this topic as simple and interesting as possible. In my leisure time, I like spending time with my family and travelling to new locations.